Rocket Giotto Service Manual download pdf (Page 29)

Trouble Shooting

Problem Possible causes Solutions

Light ﬂashing Low water level in the reservoir Add water

No water / coffee from the group

or coffee pouring slowly

Coffee grind is to ﬁne and/or

coffee is tamped too much

Use a coarser ground coffee and reduce

tamping pressure

Group shower screen is clogged Clean the screen with a clean damp towel

or contact your authorized service rep. for

replacement of the screen

Group restrictor is clogged Contact your authorized service rep.

Blind ﬁlter (special order feature

for some markets) is in the ﬁlter

holder

Remove the blind ﬁlter

No steam from steam wand Steam nozzle is clogged with

dried milk

Unscrew nozzle and clean.

Boiler pressure is too low Check pressure at approximately 1 bar.

If pressure is low, check on/off switch is

“on”

Boiler is overﬁlled Contact your authorized service rep.

Boiler is empty Contact your authorized service rep.

Heating element defective Contact your authorized service rep.

No water from hot water nozzle Boiler pressure is too low Check pressure at approximately 1 bar.

If pressure is low, check on/off switch is

“on”

Boiler is overﬁlled Contact your authorized service

Water leaking from machine Several causes. I.e. boiler is

overﬁlling.

Switch machine off and unplug machine.

Contact your authorized service

Pump is making loud noise Pump is running without water Switch machine off and unplug machine

and contact your authorized service rep

On/off switch is off Turn switch on

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Rocket Giotto Service Manual Page 29